Alcatel-Lucent OmniVista Cirrus

Network Management as a Service

Upgrading to a Trial Account

After creating an OmniVista Cirrus Freemium Account, you can upgrade to a Trial Account. A Trial Account provides full management for a limited number of devices for 90 days. Follow the steps below to upgrade to a Trial Account and license devices for full management. The steps must be performed in order. Remember, you must have at least one registered device in the Device Catalog to upgrade to a Trial Account.

  1. Upgrading
  2. Adding Devices to the Device Catalog
  3. Licensing Devices
  4. Pre-Provisioning Devices
  5. Starting the Activation Process on Devices

Note: After you complete the above steps and are up and running with your Trial Account, you can always add/license additional devices. Go the Device Catalog online help for more information.

Upgrading

1. Click on the GET TRIAL button at the top of the OmniVista Cirrus Home Screen. The Get Trial Screen will appear.

2. Enter a Custom URL for your company, agree to the Terms and Conditions, then click on the Activate Now button at the bottom of the screen. The following Confirmation Screen will appear.

3. Click on the "Continue to Home Page" link to return to your Freemium version of OmniVista Cirrus. You will receive an e-mail from ALE USA Inc (noreply@ovcirrus.com) containing instructions and a verification link when your Trial Account is ready. (It may take several hours for the Trial setup to be processed and the email delivered).

4. Once you receive the email from ALE USA Inc, log out of OmniVista Cirrus. Click on the Go To OmniVista Cirrus button in the e-mail to open OmniVista Cirrus and log in using the username and password you initially created for your Freemium Account. The following screen will appear.

Click on Set Up Licenses Now to go to the Device Catalog Screen and license devices for full management. Click on Not Now to go to the Dashboard. You can set up licensing at any time from the Device Catalog Screen (Network - Inventory - Device Catalog). Remember, any devices you added in your Freemium Account will still be in your Device Catalog, but will have limited management until they are licensed.

Note: You can now log into OmniVista Cirrus using your custom URL However, you can still go to https://registration.ovcirrus.com and login. You will be redirected to your custom URL.

Adding Devices to the Device Catalog

If you do not need to add devices (you added all of the devices you want to manage in your Freemium Account), go to Licensing Devices. To add devices, go to the Device Catalog application. For detailed instructions on adding devices, click on the help link (?) on the Device Catalog Screen to bring up the Device Catalog online help.

Note: Remember, before adding a device, make sure the device is running the required software version for OmniVista Cirrus. LAN devices must be running a minimum software version of AOS 6.7.2.112.R03 or 8.4.1.R03. APs must be running a minimum software version of AWOS 3.0.4 MR1. Click here for more information on required device software.

If you have trouble adding devices to the Device Catalog, click here for common problems and troubleshooting tips.

Licensing Devices

You license devices using the Device Catalog License Wizard. At the top of the Device Catalog Screen (Network - Inventory - Device Catalog), click on the Manage Device Licenses button to bring up the first screen of the wizard (below).

The first time you bring up the wizard, you must set the number of licenses available for each device/service type. For example, you could make 5 of each Device type license available (for a total of 20) and 10 of each Service type license available (for a total of 20), as shown above. The license configurations you specify here will be set for the duration of Trial period. After selecting the number of licenses you want to have available for each device/service type, click on the Next button. The following warning will appear. Click Close.

Click Next. All validated (Registered) devices that you added in your Freemium Account will appear on the left side of the screen with the Device License type displayed underneath the device description. An overview of the number of licenses used for each category is shown at the top of the screen (e.g., E 0/5, A 0/5).

Select the device(s) you want to license by clicking on the Add icon to move the device from the left side of the screen to the right side, then click Next.

The Settings Screen allows you to enable automatic licensing of any devices you add to the Device Catolog in the future. Once a device is Validated and Registered, it will automatically be assigned an available license, saving you the time of manually licensing any new devices. Move the slider to Yes to enable this option. This option can by turned off at any time. Click Next to to review your licensing configuration.

Click Apply. The Assign & Release License - Confirmation Screen will appear, displaying a list of the devices you selected to license.

Click OK. The Default Catalog Screen will open with Pre-Provisioning guidelines at the top of the screen. See Pre-Provisioning Devices for more information.

Note: After initially licensing devices, you can add/remove licenses to/from devices at any time. However, you must restart the activation process on the affected devices (both the devices you add a license to and the devices you remove the license from).

For detailed instructions on licensing devices, click on the help link (?) on the Device Catalog Screen to bring up the Device Catalog online help.

License Types

There are different licenses for different device types. When you select a switch in the License Wizard, the applicable license is applied to the device.

  • Essential Switch (E) - OS6350/OS6450 - (6.7.2.R03 - Build 112 or higher), OS6465 (8.5R02 or higher), OS6560 (8.4.1.R03 or higher)
  • Core Switch (C) - OS6900 (8.4.1.R03 or higher)
  • Advanced Switch (A) - OS6860/OS6860E/OS6865 (8.4.1.R03 or higher)
  • Stellar AP (SA) - OAW-AP1101, OAW-1201H, OAW-AP1221, OAW-AP1222, OAW-AP1231, OAW-AP1232, OAW-AP1251 (AWOS 3.0.4 MR1)

Pre-Provisioning Devices

LAN Devices

As part of the activation process on licensed LAN devices, an initial configuration (e.g., SNMP version, device login/password) is automatically applied to the device. The configuration is contained in a pre-configured Default Pre-Provisioning Template. There is no need to modify the default template (you can modify it later or apply custom templates to devices at any time). If you are only licensing LAN Devices and not APs, go to Starting the Activation Process on Devices.

APs

If you are licensing APs, open the AP Registration application (Network - AP Registration). The "Init Registration App" window will appear. This is used to set certain basic pre-provisioning AP parameters (e.g., Country Code, Trust Status). Complete the fields in the window. This pre-provisioning procedure will only have to be done the first time you open the AP Registration application. The configuration will automatically be applied to any subsequent APs you license.

Note: APs must be “trusted” to be managed by OmniVista Cirrus. The “Trust All” field in the Init Registration App" window is enabled by default. This can be convenient when initially adding a large number of APs. If you would like to exercise administrative intervention before accepting new APs, you might want to click on the Trust All" icon (lock in unlocked position) at the top of the Access Points screen to toggle the setting back to “Untrust All” icon (lock in locked position).

See the Pre-Provisioning application online help for more information on LAN Device and AP Pre-Provisioning. See the AP Registration online help for more information on AP configuration, including "Trusted/Untrusted" APs.

Automatic Call Home Feature

LAN Devices running AOS 6.7.2.R04 (and later) or AOS 8.5R2 (and later), and APs running AWOS 3.0.4 MR1 support the Automatic Call Home Feature. These devices automatically contact the OmniVista Cirrus Server at regular intervals. For these devices, there is no need to manually start or restart the activation process. The devices will automatically contact the OmniVista Server at the configured Call Home interval.

Starting the Activation Process on Devices

A device must connect to the OmniVista Cirrus Server to complete the activation process. If it is an unconfigured device (a new device, or an old device that has been reset to the factory default configuration), or a device that supports the Automatic Call Home Feature, just connect the device to your network. Otherwise, connect the device to your network (if necessary) and restart the activation process on the device.

Connecting Devices to Your Network

Connect the device to your network and power it on. The device will automatically contact the OmniVista Cirrus Server and complete the activation process, if the Network and Device Prerequisites are met.

Restarting the Activation Process

If the device supports the Automatic Call Home Feature, the device will automatically retry the activation process. Otherwise, restart the activation process on the LAN device or AP as described below. The options for restarting the activation process on a device depend on whether you are adding the device for limited management (unlicensed device) or full management (licensed device).

Restarting The Activation Process (Limited Management)

If you are adding unlicensed devices for limited management, restart the activation process as described below.

  • LAN Device - Use one of the following options:
    • Manually Reboot the Device - Power on and power off the device.
    • Restart the Cloud Agent on the Device - Telnet to the device and disable the Cloud Agent using the following command: cloud-agent admin-state disable force (enter y at the confirmation prompt). Then enable the Cloud Agent using the following command: cloud-agent admin-state enable.
  • AP - Use one of the following options:
    • Manually Reboot the AP - Power on and power off the AP.
    • SSH to the AP and Reboot the AP - SSH to the AP and execute the "reboot" command.
    • Use the Express UI to Reboot APs - Click on the "reboot" link next to each AP you want to reboot.

When the activation process completes, the Device Status column will display "Registered". If you have trouble activating devices, click here for common problems and troubleshooting tips.

Restarting The Activation Process (Full Management)

If you are adding licensed devices for full management, restart the activation process as described below.

  • LAN Device - Use one of the following options:
    • Manually Reboot the Device - Power on and power off the device.
    • Restart the Cloud Agent on the Device - Telnet to the device and disable the Cloud Agent using the following command: cloud-agent admin-state disable force (enter y at the confirmation prompt). Then enable the Cloud Agent using the following command: cloud-agent admin-state enable.
  • AP - Use one of the following options:
    • Manually Reset the AP - Press the "Reset" button on the device until the LED starts flashing Red. When the light stops flashing or goes out, release the reset button.
    • SSH to the AP and Reboot the AP - SSH to the AP and execute "firstboot" and "reboot" commands.
    • Use the Express UI - If the AP Work Mode column on the Device Catalog Screen displays "Cluster", go to the Express UI, select the device(s) you want to add to OmniVista and click on the Connect to OmniVista Cirrus button.

When the activation process completes, the Device Status column will display "OV Managed". If you have trouble activating devices, click here for common problems and troubleshooting tips.

Troubleshooting

If you encounter problems adding/licensing devices, the Device Status column in the Device Catalog can be used to troubleshoot the problem. (For a Virtual Chassis, status is displayed in the VC Device Status column.)

Status

Resolution

Unsupported Device Model

The device is not supported in OmniVista Cirrus.

Failed Device Validation

You may have entered an incorrect serial number of MAC address. Check the Serial Number or MAC address (AP). Edit the information, if applicable, and restart the activation process on the device.

Waiting for First Contact

If you are adding a Device to the Device Catalog and the device remains in this state (rather than moving to "Registered"), verify that you have met all of the Network and Device Prerequisites. If necessary, make any needed configuration changes. Otherwise, restart the activation process on the device.

Registered

If you are licensing a device and it remains in this state (rather than moving to "OV Managed"), restart the activation process on the device.

Any Other Status

Click on the Help Link (?) on the Device Catalog Screen to go the Device Catalog online help for a completed list of status definitions and troubleshooting tips.